It is a good idea to arrive prepared for your steering specialist to collect and return your car for the Steering Rack Repair. This will help ensure the correct parts are ordered for your car the first time.
Your Registration and Service History
You will need to bring your V5C logbook with you. If you cannot find it then please make a note of your Vehicle Registration Number and we can check to find out who you are. It is also worth bringing a copy of your service history with you. This will allow the technician to look for any possible problems with your steering rack.
Any Fault Codes Already Retrieved
A good set of fault codes (from a garage or from a code reader) can save a lot of time and narrow down the likely cause of a steering rack fault.
A Description of Your Symptoms
The exact circumstances in which the steering problem arises. E.g. only at low speed, only when steering right round.
Previous Steering Work
This includes any earlier repairs, no matter how minor, that may have been done on the steering of your car. This can include a number of things, such as the replacement of a pump, the fitment of new gaiters, and a full refurbishment of the steering rack.
Power Steering Fluid Type
Check your owner’s manual for the correct fluid type and find out what fluid is currently in your car’s power steering system. Using the wrong fluid for power steering can cause damage to seals etc.
There is more on Car Steering Rack at https://westernpowersteering.co.uk/vehicles/.
Trim Level and Any Modifications
Some models have different steering set ups depending on the trim level of your car. In addition any previous engine changes or non-standard modifications to your steering column could affect the part required to complete your steering rack repair.
A little preparation beforehand means less back-and-forth and a faster repair.
